How long must client documents be kept in Ontario?

In Ontario, client documents must be retained for a minimum of five years. This time frame is established to ensure that there is sufficient documentation to support continuity of care, provide accountability, and address any potential legal matters that could arise. Retaining records for five years aligns with professional standards and legal requirements, allowing for proper oversight and the ability to reference a client's history when needed. After this period, records may be disposed of or archived according to specific guidelines, but the initial five-year retention is crucial for effective practice in patient care.