What is an important reason for PSWs to communicate clearly?

Clear communication is crucial for Personal Support Workers (PSWs) because it directly impacts patient care and safety. Misunderstandings in communication can lead to errors in treatment, medication administration, and overall care plans. For instance, if a PSW misinterprets a patient's needs or medical instructions, it could result in inappropriate or harmful actions that compromise the patient's health. Therefore, effective communication ensures that all caregivers and health professionals involved are on the same page, fostering a safer environment for patients and enhancing the quality of care they receive.

While establishing rapport with clients and ensuring regulations are met are important, the primary focus remains on the safety and well-being of the patient, making clear communication an essential skill for PSWs.