What should you do if a client or family member asks you to do something that contradicts the care plan?

When faced with a request from a client or family member that contradicts the established care plan, the appropriate action is to contact your supervisor. This ensures that any changes to care are thoroughly reviewed and aligned with the client's best interests and safety. The care plan is designed based on assessed needs and professional standards, and deviating from it can introduce risks or complications. By informing a supervisor, you engage in a collaborative decision-making process that prioritizes the client's well-being while adhering to organizational policies and protocols.

This approach also protects the integrity of the care provided. Taking action without proper authorization can lead to errors, misunderstandings, or even harm. Clear communication within the care team is essential for consistency and adherence to best practices, making supervisor input vital in such situations. This response promotes a safe and effective care environment while ensuring that all actions are properly documented and justified.